Privacy Policy
Effective date: October 10, 2026
How we handle the information you share with us.
This policy explains how Elsa Associates, LLC collects, uses, and shares information through elsaassociates.com and related communications. Information exchanged during an engineering project is also subject to the agreement for that project.
Information You Provide
When you contact us through the website, we collect the information you enter, such as your name, email address, phone number, and details about your property or project. We also collect information you provide by email, by phone, or during a project.
If you complete our feedback form, we collect your name, organization, the type of project we worked on together, and your comments.
This website is intended for adults and businesses. It is not directed to children, and we do not knowingly collect personal information from children under 13.
Testimonials
We publish your comments as a testimonial only with your permission and identify you only in the way you approve. We may edit testimonials for length and clarity without changing their meaning.
You may ask us to update or remove your testimonial by contacting us.
Online Payments
Online payments are processed by Stripe. Full card and bank account numbers are entered on Stripe’s checkout page and are not received or stored by Elsa Associates. We receive confirmation of the payment and related details, such as your name, email address, the amount paid, and the last four digits of the card or account used.
Stripe’s handling of payment information, including any cookies Stripe uses on our Pay an Invoice page, is described in the Stripe Privacy Policy.
Website Data and Cookies
Like most websites, this site and its hosting provider may automatically record basic technical information when you visit, such as your IP address, browser and device type, the referring page, and the pages you view. This information is used to operate, maintain, and secure the website.
The website may use cookies, which are small files stored by your browser, to keep the site working, understand how it is used, and help prevent fraud. You can set your browser to block or delete cookies, although some features may not work as intended.
Forms on this website may use Google reCAPTCHA to help prevent spam. reCAPTCHA collects information about your device and how you interact with the page and is subject to the Google Privacy Policy and Terms of Service.
The website does not respond to Do Not Track signals. Third-party services described in this policy, such as Google and Stripe, may collect information about your online activities over time and across different websites under their own privacy policies.
How We Use Information
We use information to respond to inquiries, prepare proposals, provide engineering services, communicate about projects, send invoices and receive payments, publish testimonials with permission, maintain business records, operate and improve the website, and meet legal and professional obligations.
We do not sell or rent personal information.
How We Share Information
We share information with service providers that help us operate our business and this website, such as our web hosting, email, spam-prevention, and payment providers, only as needed for those services.
When you engage us for a project, we share project information with municipalities, agencies, surveyors, contractors, and other project professionals as needed to complete the work. Plans and applications submitted for municipal or agency review may become public records.
We may also disclose information when required by law, in response to legal process, or to protect our legal rights.
This website links to other websites, such as municipal and client websites. Their privacy practices are governed by their own policies.
Retention and Security
We keep information for as long as it is needed for the purposes described in this policy, including business, accounting, and project records.
We use reasonable measures to protect the information we maintain, but no website, email system, or method of transmission is completely secure. Please do not send sensitive information, such as financial account numbers, through the website forms or by email.
Your Choices
You may ask us to review, correct, or delete personal information you have provided through this website by contacting us using the information below. We will respond within a reasonable time, although we may keep certain information when needed for legal, accounting, professional, or record-keeping purposes.
Providing information through the website is voluntary. You can also reach us by phone or by mail.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.
Questions About This Policy?
If you have a question about this policy or a request about your information, contact Elsa Associates at team@elsaassociates.com or (717) 482-4141, or write to Elsa Associates, LLC, PO Box 176, Hummelstown, PA 17036.